Patient Billing

Patient Bills

Your bill from The University of Kansas Health System may reflect charges from the hospital, as well as many of its physicians. This includes:

Our goal is to make it easier for patients to see and understand all charges related to each episode of care. You may pay your health system bill online, by phone, by mail or in person.

Pay your bill online

Make your payment now in just a few easy steps.

The University of Kansas Health System
P.O. Box 955801
St. Louis, MO 63195-5801

The University of Kansas Hospital
4000 Cambridge St.
Kansas City, KS 66160

Hours: Monday-Friday, 8:30 a.m.-4:30 p.m.

Visit our cash office in Admissions. It is located in the main lobby across from the information desk.

Paying your bill online is fast and easy. You can pay your bill online through MyChart or through our website payment portal. We accept debit cards and all major credit cards, including American Express®, Discover®, MasterCard® and Visa®. We also accept Apple Pay and Google Pay in MyChart.

If you have a MyChart account, you will automatically receive paperless billing statements in MyChart.

Paperless billing

Goodbye, mailbox. Hello, inbox! With a MyChart account, you can conveniently view and pay your bills online anytime, anywhere.

As of August 13, 2021, people with a MyChart account will automatically begin receiving paperless billing statements and no longer receive paper statements.

No MyChart account? No problem. Simply sign up for a MyChart account. Or call 913-588-4040 for assistance.

Already have an account but want to continue receiving paper billing statements? Log in to your MyChart account and select Billing Summary from the Menu. Then click on the “cancel paperless billing” link below your statement.

Patient bill refund policy

If we owe you a refund due to an overpayment or credit balance, we will issue a refund after it has been verified by patient financial services. We will credit your credit card or send you a check, depending on how you made the initial payment. For any questions concerning a refund due, call patient financial services at 913-588-5820 or toll-free 877-287-6268.

We are seeing patients for primary and specialty care needs. Call 913-588-1227 to make an appointment today.